

Likes
- My dog (RIP)
- Bird watching
- Thunderstorms
- The outdoors
- Jurassic Park
- The Simpsons
- Linguistics
- October
- Running
- Twin Peaks
- Coding or digging into data until I forget what day it is, who I am
- Responsive, mobile-first design
- Soft, cuddly things
- Tea
- When people talk about the things they like
- Reading
- Birbs
- Window cats
- J.R.R. Tolkien
- Manatees
- Creative systems
- The Earthsea series by Leguin
- Neko Case
- Andrew Bird
- Cold brew with oat milk
Dislikes
- Pop-ups that solicit your email address
- House centipedes
- Seafood
- Being sedentary for too long
- Deer flies
Pretty Good At
- Problem-solving
- Learning new things
- Customer service
- Process improvement
- Technical troubleshooting
- Data analysis
- Zendesk APIs
- Python
- Python Pandas
- MySQL
- HTML5
- CSS
- JavaScript
- CMS
- Veggie lasagna
- Needle felting
- Birding by ear
- React
- Typescript
- NextJS
Resume
Education
Harvard University, Cambridge MA
- Master of Liberal Arts in Extension Studies, 2017
Concentration: Digital Media Design - Professional Graduate Certificate in Web Technologies, 2016
Boston University, Boston MA
- Bachelor of Arts, 2010
Major: Linguistics
Minor: French
Experience
Lead Support Engineer, Mapped
2025 - present
Sole Proprietor, Meadow Reveries
2024 - present
Senior Support Lead, edX (a 2U company)
2019 - 2024
Cambridge, MA // Remote
Records Specialist, Harvard Extension School
2010 - 2019
Cambridge, MA
I-20 Assistant, Harvard Summer School
2010
Cambridge, MA
Seasonal Teller, The Community Bank (now Eastern Bank)
2008 - 2010
Bridgewater, MA
Office Assistant, Boston University
2008-2010
Boston, MA
Awards
Academic
- Dean’s List Achievement Award, 2017 (HES)
- Barbara Argote Junior Award in Linguistics, 2009 (BU)
- Ken Hale Award, 2010 (BU)
Professional
- Nominee: 2U No Back Row Award, 2023
- Scariest Halloween Costume edX 2019
- DCE Pumpkin decorating contest winner, 2016 and 2018
- Harvard DCE Summer 2016 Fitbit Challenge: Most Steps
Volunteer Work
Chapter Organizer, Feminist Bird Club of Western Massachusetts
Pioneer Valley, Massachusetts - 2023 - present
Volunteer, Little Sisters of the Poor Jeanne Jugan Residence
Somerville, MA - 2018-2020
Friendly Visitor, Little Brothers - Friends of the Elderly
Boston, MA - 2012-2013